Local US government slices MTTD by 50% within a year using Applications Manager
Local US government slices MTTD by 50% within a year using Applications Manager
5 PagesA U.S. municipal government improved its IT operations with ManageEngine's Applications Manager, achieving a 50% reduction in mean time to detect (MTTD) and doubling issue detection speed. The tool provided unparalleled visibility, actionable insights, and AI-powered alerts, enabling proactive resource planning and bottleneck prevention. It streamlined operations by reducing service desk calls and enhancing end-user experiences. Applications Manager's analytics and forecasting capabilities allowed the IT team to maintain optimal performance and improve efficiency across its complex infrastructure.
