Virginia Department of Social Services cuts downtime and saves $500,000 a year with Applications Manager
Virginia Department of Social Services cuts downtime and saves $500,000 a year with Applications Manager
6 PagesThe Virginia Department of Social Services (VDSS) achieved a $500,000 annual saving and a 50% reduction in alert noise using ManageEngine's Applications Manager. The tool provided real-time monitoring, proactive alerts, and actionable insights, enabling VDSS to detect and resolve issues swiftly, cutting remediation time from days to minutes. Its digital experience monitoring capabilities enhanced user journeys and ensured reliable access to critical applications like child welfare and financial management systems, improving operational efficiency and citizen satisfaction.
