Case Study

Unum Takes Its Sales Enablement to the Next Level with Smart Automation

Unum Takes Its Sales Enablement to the Next Level with Smart Automation

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Unum Takes Its Sales Enablement to the Next Level with Smart Automation Challenges • Duplication of sales content in multiple locations • Manual processes impacting ability to track content • Existing tools were cumbersome to learn and use • Time and resource-consuming classroom training About Unum • Provides access to disability, life, accident, critical illness, dental and vision benefits through workplaces • Services over 177,000 workplaces in the US and UK • Protects over 38 million people and their families worldwide with almost $7.2 billion in benefits paid each year Solution • Automated role-based readiness programs • Audio, video and written role-plays to develop skills • Certification of skills and knowledge • Detailed analytics by individual and team • Enabled remote

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