Case Study

UCSF Medical Center develops CareWeb

UCSF Medical Center develops CareWeb

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Over the past year, UCSF’S Medicine Service has transitioned from a legacy pager-based solution to CareWeb Messenger, a revolutionary approach to patient care team collaboration that both improves patient outcomes and lowers operational costs. At the core of this solution is Salesforce 1 Platform, which enables communication between UCSF Medical Center staff and MuleSoft’s AnypointTM Platform, which seamlessly connects on-premise, cloud and mobile applications in a highly available and HIPAA-compliant environment. The Challenge UCSF Medical Center is among the nation’s leading academic medical centers, with more than 750,000 patient visits and 40,000 admissions each year. To ensure close communication between the 8,000 UCSF Medical Center staff members who support patient care,

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