Case Study

Tackling Omnichannel

Tackling Omnichannel

Pages 3 Pages

Challenge Overview -With an increase of customers ordering online, GANT saw a lost revenue opportunity when the website listed “out of stock” for items that were available for in stores. - GANT sought to optimize orders across channels; however this initiative proved complex since data was siloed across systems, preventing real-time inventory updates. Solution -With Entiros and MuleSoft’s Anypoint Platform, GANT created APIs to expose data from across multiple systems to launch an omnichannel inventory product bridging the online and in-store experience. - By setting up a Center for Enablement (C4E), GANT is making APIs available to lines of business for self-service, reuse and innovation. Key Outcomes - 3x faster roll out in other markets - Reusable integrations wi

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