Transport for London enables better service for London Underground customers with mobile workforce solutions
Transport for London enables better service for London Underground customers with mobile workforce solutions
1 Pages— BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. BMC – Bring IT to Life — Case Study BUSINESS CHALLENGE Transport for London (TfL) runs London’s public transport system, including the Underground, above-ground trains, buses, taxis, trams, and boats. To modernize the underground, in 2015 TfL launched the Fit-for-Future Stations project, which applies leading-edge technologies to automate processes, support electronic payments, and keep passenger-operated devices running smoothly. The project focuses on greater mobility for the station staff so they can come out from behind the ticket windows and spend their time in the concourse. Armed with mobile devices, they are contin
