Customer Story Industry Professional and Public Services Location UK Citrix products • Citrix Workspace • Citrix Cloud services Key Benefits • Citrix Workspace provides a simple, secure and familiar desktop to 18,000 homeworking contact center advisers Capita plc transitioned 18,000 contact center advisers from office to homeworking in just three days with Citrix. As the UK’s largest business process outsourcing and professional services company, Capita provides customer contact, support and management services to government and well-known companies. It operates contact centers in the UK, South Africa, Europe and India. “Citrix has always played a primary role within our customer management function,” says IT Director Adrian Whitaker. Capita used Citrix to deliver a secure and st

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