The Hopkins Kimmel Comprehensive Cancer Center, part of the NCI-designated elite cancer centers, faced challenges across its multiple sites, including long patient wait times, running out of chairs, and frequent late closings. After deploying iQueue at three sites, leadership saw significant improvements, including a 42% increase in daily completed volumes at Center #3, a 22% decrease in days running past close, and a 30% reduction in average drug wait times at Center #1. These improvements led to a system-wide deployment of iQueue, enhancing patient experiences and operational efficiency across all sites over four years.

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