Case Study
Streamlining Cancer Care: How Enloe Reduced Wait Times and Improved Efficiency with iQueue
Enloe Regional Cancer Care partnered with iQueue for Infusion Centers to address increasing patient volumes, long wait times, and scheduling inefficiencies. The center, serving Northern California in collaboration with UCSF's Helen Diller Family Comprehensive Cancer Center, was facing bottlenecks and running past close regularly. After implementing iQueue, the center saw a 53% decrease in chair wait times, a 27% decrease in drug wait times, and a 44% reduction in occurrences of running past close. This improved patient experience and increased nurse satisfaction, allowing nurses to finish their shifts on time despite higher patient volumes.