Hartford HealthCare Cancer Institute implemented iQueue for Infusion Centers across 180 beds to address scheduling inefficiencies, high patient wait times, and unbalanced nurse workloads. Over 18 months, iQueue optimized appointment scheduling, leading to a 27% reduction in average patient wait times, a 14% decrease in scheduling lead days, and a 10% increase in daily completed infusion volumes. The solution also eliminated overbooking and improved staff and patient experiences, effectively utilizing existing resources while enhancing overall workflows in the infusion centers

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