Case Study

Enhancing Infusion Center Efficiency: How Vanderbilt-Ingram Reduced Wait Times and Increased Capacity with iQueue

Enhancing Infusion Center Efficiency: How Vanderbilt-Ingram Reduced Wait Times and Increased Capacity with iQueue

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Vanderbilt-Ingram Cancer Center implemented iQueue for Infusion Centers to address high patient wait times and limited capacity. As a result, the largest center achieved a 30% decrease in chair wait time, an 8% increase in patient volumes with the same number of chairs, and a 27% reduction in drug wait times. The solution allowed leadership to strategically balance capacity and optimize scheduling, significantly improving efficiency without adding additional resources.

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