The Town of Oakfield, NY, modernized its government operations with DocuWare, transitioning from manual to digital records management. Serving 5,000 residents, they eliminated the need for a $300,000 records retention room, saving over half a million dollars. DocuWare’s cloud-based solution securely stores over 40,000 documents, processes 300 new ones monthly, and integrates seamlessly with their Business Automation System (BAS). Automated workflows and intelligent indexing have streamlined operations, enabling paperless processes and quick data retrieval. Minimal training was required, and the system is now used across most departments, enhancing efficiency and accessibility for the town's staff and citizens.

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