The Town Clerk's Office of Windham, New Hampshire, transitioned to digital record-keeping with DocuWare to reduce paper use, minimize manual work, and improve service to residents. The office stores documents for 16,000 residents and 300 employees, including motor vehicle registrations and vital records. Before digitization, staff spent 7-10 days monthly filing and searching paper records. Now, with DocuWare, they retrieve documents within minutes, increasing efficiency. The town plans to expand digital access to all departments and share records online. Nicole Bottai highly recommends DocuWare for its ease of use and effectiveness in streamlining operations.

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