Chester Town, New Hampshire Application: Municipal Financial Management Software Users: 2 Total Population: 4,768 Customer Thoughts “I have been involved with software development and implementation, so I know how it should work. This process went very well and I am very satisfied. It’s seamless– no wasted time while one party waits for another. Crises are going to arise – put the implementation on hold – resume when the crises are averted. Never did I think “it would be a lot easier if they were here.” – Joanne Smith, Finance Director Overview The Town of Chester was scheduled to go-live with BS&A in late 2020 during the COVID-19 pandemic. Due to the environment, the Town was in favor of a remote implementation. They viewed this strategy as far more flexible for ev

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