Case Study
Horizon Underwriting Managers
Horizon Underwriting Managers, a leading marine insurer in South Africa, uses DocuWare to streamline operations and ensure business continuity. By digitizing contracts, correspondence, and workflows, the company eliminated paper-based inefficiencies, allowing employees in Johannesburg, Durban, and Cape Town to access files instantly from any location, including home offices. Contracts are now created and sent in under five minutes, reducing turnaround times and improving customer service. DocuWare’s centralized digital archive enhances compliance, supports remote work, and boosts overall efficiency, enabling Horizon to handle higher business volumes with the same resources.