8/6/2021 Timeliness & Transparency | Filesolve https://filesolve.com/timeliness-transparency-increases-for-assessors-office-case-study/ 1/3 Timeliness & Transparency Increases for Assessor’s Office C A S E S T U D Y Overview The county assessor’s office in North Carolina must evaluate more than 370,000 parcels of real estate. Its mailroom was buried in paperwork. With a revaluation year upcoming, the office proactively worked with FileSolve to enhance their current process. The Problem With 2019, a property revaluation year, this county assessor’s office (CAO) had to communicate with hundreds of thousands of residential and business property owners in a timely manner. Plus, they needed to be able to efficiently process any appeals in order to meet set deadlines — sounds like a lot to handl

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