TRUVIDEO INCREASES TRUST THROUGH TRANSPARENCY
TRUVIDEO INCREASES TRUST THROUGH TRANSPARENCY
6 PagesTRUVIDEO CASE STUDY August 2020 Peter Swenson, SVP Dealership Operations Walser Automotive Group AUTOMOTIVE SERVICE CASE STUDY INFO@TRUVIDEO.COM (781) 819-0125 TRUVIDEO.COM FOR HELLO AUTO GROUP, LEADING TO A 61% INCREASE IN DOLLARS PER RO AND A 34-POINT INCREASE IN CSI. TRUVIDEO INCREASES TRUST THROUGH TRANSPARENCY TRUVIDEO WWW.TRUVIDEO.COM INFO@TRUVIDEO.COM PHONE: (781) 819-0125 888 WORCESTER STREET FLOOR 3, SUITE 340 WELLESLEY, MA 02482INFO@TRUVIDEO.COM (781) 819-0125 TRUVIDEO.COM Identifying increased communication as a key growth factor in all areas of auto service, sales, and customer service, Kia of Valencia/ Hello Auto Group sought tools to help facilitate communication and build customer engagement. Within the scope of the broader objective, the group identified the specific
