8/6/2021 EMS Agency’s PO Process | Filesolve https://filesolve.com/ems-agencys-purchase-order-process-case-study/ 1/4 Bringing New Life to EMS Agency’s Purchase Order Process C A S E S T U D Y The Problem Demand for the agency’s services had increased 34% since 2013. Yet the agency was still relying on manual purchase order processes. The need for workflow improvements was even more evident in the new space. Moving to three buildings (over 180,000 square feet) on 20 acres of land meant an even greater divide between users in the purchase order (PO) approval process. Can you imagine manual purchase orders across three buildings? — we couldn’t either. “They needed a process to get an approval for POs moving quickly instead of needing to walk around parts of the new building,” said OnBase Eng

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