8/6/2021 Lottery Process Automation | Filesolve https://filesolve.com/state-lottery-wins-big-with-application-process-automation-case-study/ 1/4 State Lottery Wins Big with Application Process Automation C A S E S T U D Y The Problem Any retail outlet (gas station, convenience or grocery store etc.) that wants a lottery machine at its place of business has to apply for that privilege. That means filling out a paper application to submit to the state lottery organization by mail or in person. Once that application form reached the lottery’s retailer contract management team, a new internal form is be started to track the application through the review process. All the steps in the review process were done on paper, with a single file folder traveling from one person’s desk to the next. Thi

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