The Training Element Of An IT Benchmark
The Training Element Of An IT Benchmark
1 Pages::: CASE STUDY ::: DVZ based in Schwerin is the IT service provider of the State Government of Mecklenburg-Vor- pommern. Its portfolio of services ranges from advice and concept creation, system develop- ment, procurement and operations to system maintenance. In addition to its so-called inter- nal customers, DVZ also offers its IT services to external clients. Both customer groups expect high quality at a good price. To obtain an objec- ti
