"Unleashing the Human Element at Work" highlights the importance of workplace recognition in fostering engagement, performance, and retention. Many organizations miss out by not prioritizing recognition; 81% of leaders don’t see it as a strategic priority, and 73% of senior leaders don’t train managers on best recognition practices. Effective recognition improves employee outcomes: employees are less burned out, more engaged, and more likely to stay with their organization. However, recognition is often insufficient, with many employees receiving little recognition or feeling disconnected from the culture. To transform workplaces, leaders must integrate recognition into the culture, ensuring it is timely, authentic, equitable, and personalized.

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