Case Study
Pricing IT Services At Market Levels
::: CASE STUDY ::: Swisscom IT Services, a subsidiary of Swiss- com AG, is a partner for strategic IT outsourc- ing and professional IT services. With a work- force of over 2,500 people, the service provider counts well-known companies from all sectors of industry among its clients, including the air- line Swiss, the Swiss Federal Railways (SBB) and various Swiss banks. However, its major cli- ents also include its sister companies within the