The Jeerson Hotel & Keswick Hall Delight PCI Auditors Business Challenge Business Challenge PCI compliance and paperless business processes were a corporate- wide initiative for both hotels. With policies against emailing credit card data, faxing was the main avenue used to collect payment information when customers couldn’t provide details over the phone. Printing and faxing documents signicantly slowed processes and bogged down sta with administration work. They were forced to maintain secure ling cabinets with bar locks and expensive security cameras. The hotels needed to: Eliminate paperwork and streamline processes across multiple departments (sales & catering, reservations, front desk, retail shop, etc.) Accept customer payments in a PCI-compliant manner & eliminate credit card p

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