Case Study

LBA Celebrates an Extra Level of Security

LBA Celebrates an Extra Level of Security

Pages 3 Pages

LBA Celebrates an Extra Level of Security Business Challenge Business Challenge LBA Hospitality is a hotel management company, overseeing 65 properties from a variety of top hotel brands. With LBA’s growing book of business and representation of industry-leading brands, its desire to provide quality guest experiences every time is what sets the company apart from the rest. LBA was using a manual process for executing contracts and BEOs. Sales teams would draw up a contract, send it via email, and request that the guest print, sign, and scan the contract back. One challenge with this process was the inconvenience for their busy, on-the-go guests who didn’t have time to nd a printer, much less a scanner or a fax machine! With the knowledge that their process for executing contracts an

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