Dolce Hotel Allows Sales and Catering to Close 96% Faster Business Challenge Business Challenge Dolce Hayes Mansion is recognized around the world for its ideal meeting venue and conference center, with 33,000 square feet of meeting space and a unique setting for events. Before Serti, Dolce faced many issues involving its sales process for corporate events, weddings, and other special events: Slow Sales Process Slow Sales Process – It took about ve days to collect & store contracts. Sales would email a password-protected Word document to a potential customer. They would then redline the contract for changes. Once approved, they would sign and fax back for countersignature. Delayed Payments Delayed Payments – Once contracts were fully executed, Room Coordinators were responsible for cal

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