White Paper Providers want to attract and retain patients. Consumers want convenience, selection, customer service, and a payment process they can trust. Thanks to digital solutions, the needs of both parties are rapidly converging. That’s why it’s critical for hospitals and health systems to develop end-to-end digital front door strategies. A robust digital presence allows hospitals to compete for patients not only with other institutions, but also with a growing number of non-traditional providers. Many of these entities already have a well-established web presence and deep knowledge about crafting a superior consumer experience. Looking To Other Industries Creating a viable digital front door strategy should begin with a clear sense of the kind of customer experience you wis

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