NOBELBIZ WHITE PAPER The Benefits & Challenges of Using Toll-Free Numbers as a Company Introduction 1 Problems & Risks Associated with Toll-Free Calls 2 Who Can Offer Toll-Free Services? 3 Three Types of Toll-Free Providers 4 Tier 1 Carriers Cost-Driven IXCs Quality-Driven IXCs Points of failure on Toll-Free calls 5 Carrier network The connection between carrier and contact center The NobelBiz Toll-Free Solutions 6 Reliable High-Quality Product High-Quality Business Service High-Quality Support The NobelBiz Toll-Free Solutions 7 Conclusion 8 Table of contents1 Introduction Toll-Free calls are a great way to show appreciation to your client base and differentiate yourself from the competition. If Toll-Free inbound calls to your company are the lifeblood of your business, then yo

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