This ebook explains how businesses can enable MMS on landline and toll-free numbers to deliver richer customer interactions. It outlines the benefits of sending and receiving images, videos, audio, and rich content using trusted phone numbers. Use cases include marketing promotions, customer support diagnostics, insurance claims, delivery verification, and onboarding. The guide covers technical considerations such as throughput, content size limits, and compliance. It concludes that MMS-enabled numbers enhance engagement, improve issue resolution, and extend omnichannel messaging capabilities without requiring new customer behaviors.

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