Case Study
Kuwait Finance House
Kuwait Finance House (KFH), a leading Islamic financial institution, implemented DocuWare to enhance document management and optimize processes in their corporate and retail business. The system streamlined the archiving of customer documents, improved accessibility, and facilitated faster decision-making. Relationship managers can now quickly retrieve relevant documents, providing better and faster service. This digitization project significantly improved efficiency, security, and compliance, allowing KFH to make high-quality decisions within one to two days, benefiting their 680 branches and 18,000 employees across twelve countries.