Case Study

Teleperformance delivers seamless customer support

Teleperformance delivers seamless customer support

Pages 5 Pages

Customer Story Industry Business services Location France Citrix products • Citrix Virtual Apps and Desktops • Citrix ADC Key Benefits • Citrix Virtual Apps and Desktops securely delivers access to users’ apps and data regardless of time, network, device, or work location • Citrix ADC is an application delivery controller that provides the best possible app experience for users Business process outsourcing is complicated at best, especially when the provider’s reach is global. Requirements might include juggling clients in any vertical industry imaginable, matching the right talent to specialized assignments, or scaling to enable a client’s on-demand staffing during peak periods. Mix in multiple languages and time zones and communications media such as voice or chat.

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