Case Study

Technical Support for MedTech Manufacturer's UK Launch

Technical Support for MedTech Manufacturer's UK Launch

Client An American manufacturer of healthcare technology Project name MedTech OEM UK launch Date commissioned 2017 (ongoing) About the customer A worldwide leader in innovative healthcare products including medical carts and pharmacy automation solutions. The customer is looking to grow market share in the UK and to differentiate themselves by providing best-in-class pre and post-sales service and support. Client needs Fundamentally to take the pain away and appoint a service partner who could be trusted to provide great pre and after sales care. The American manufacturer required a UK based service partner to deliver reliable warranty services throughout the UK. The manufacturer was looking to launch the medical cart product range and grow ma

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