Client A global manufacturer of handheld devices and one of the UK’s largest courier companies. Project name Christmas Tech Commissioning Project. Date commissioned 2015 and again in 2016 About the customer Client requires nationwide courier service to handle their huge pre-Christmas peak-period. Client needs The national courier takes on seasonal workers to deal with the increased workload in the run up to Christmas. Handheld devices must be set up for all the additional drivers. Challenges to overcome ? 2,350 devices in 78 shipments made in 6 weeks. ? Qcom built bespoke cradles to allow more devices to be commissioned at one time and organised multi SD card duplication. ? Additional Qcom staff trained in order to meet the very short timeframe. CASE STUDY: Chr

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