What is omnichannel marketing?

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This document describes how businesses interact with customers across multiple channels—such as physical stores, online platforms, social media, and more—to provide a seamless and integrated customer experience. The explainer highlights the importance of omnichannel strategies in meeting customer preferences, enhancing customer experience, and driving business outcomes. It also differentiates omnichannel marketing from other approaches.

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What is omnichannel marketing?

What is omnichannel marketing?

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