To enhance patient experience, life sciences organizations must deliver connected, personalized digital journeys. Patients now expect seamless engagement, yet many organizations face roadblocks like legacy systems, data silos, and IT overcapacity. An API-led approach enables real-time data access, secure integration, and patient self-service. By breaking down silos and promoting reusable APIs, organizations can accelerate innovation, improve care adherence, and drive patient satisfaction. Educating patients early, enabling omnichannel communication, and modernizing infrastructure are critical to meeting evolving expectations and delivering better health outcomes.

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