Case Study
StubHub
CUSTOMER SUCCESS STORY RESPONSE TIME IMPROVED BY GROW PRODUCTIVITY TO REVIEW UP TO STUBHUB HAS GROWN ON TWITTER STUBHUB HAS GROWN ON FACEBOOK 300% 200%+ 30%+ inquiries per week 12K CUSTOMER SUCCESS STORY Goal Gain stronger visibility across the organization and proactively engage with StubHub fans. Solution Onboard Lithium Social Media Management as a solution to improve the customer experience for all fans. “We knew it was impera