STAFFING INNOVATIONS: REIMAGINING NURSING SUPPORT ROLE TRAINING With a 70% retention rate Case Study at When Learning MattersWorkforce Development Case Study EXECUTIVE SUMMARY PROBLEM Health systems need innovative solutions to neutralize the growing healthcare staffing crisis, cultivate a diverse and proficient workforce, and maintain top-tier patient care. THE STUDY 290 Learners completed the new Patient Care Assistant (PCA) program using Amplifire’s new Workforce Growth and Development Library as part of UCHealth’s new blended learning model. The goal was to see if learners could successfully complete the PCA program in less time with better learning outcomes, leading to time and cost savings and a higher retention rate to remedy staffing challenges. TRAINING OUTCOMES • 70% Ne

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