Background Founded in 1999, Ashworth Street Surgery has over 20 years’ worth of experience. They are committed to offering high-quality care to their valued patients. The surgery consists of two branches, one in Rochdale and the other in Norden; with a team of second doctors and trainee doctors, a nurse practitioner, practice nurses, and health care assistants. However, with a large backlog that the secretarial team are working hard to reduce and time wasted on correcting manual tying errors, the team decided it was time for a medical makeover. Ashworth Street Surgery expressed documenting patient consultations, referral forms, and referral letters as the key tasks with w

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