Profile • Successful, long-standing legal firm • Forward thinking and progressive attitude • Prepared to embrace technology Challenge • To make fee earners self-sufficient and reduce correspondence turnaround times • To bring secretarial role in line with the businesses’ new needs Background Gordon Brown Law Firm (GBLF) is a multi-disciplinary law firm in the North East of England with 85 staff across two offices. The firm provides cost-effective, high quality legal services and advice for both individuals and businesses, ranging from SMEs to large corporations. The team works across all areas of law including family, residential conveyancing, wills and p

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