Site Profile: • 1 site consisting of 20 employees. • 7,800 patients. • In practice for over 50 years. Challenge • Reduce the workload of the doctors. • Improve the efficiency of the practice as a whole. • Find a better way to make consultation notes, make detailed referrals and produce reports and letters, process the hundreds of documents, results and enquiries. Background East Parade Surgery used traditional dictation methods around ten years ago. The team stopped using this solution in 2011 and went back to manual typing of consultations, letter and reports. However, they wanted to find something to improve the productivity of the whole team, not just the ones who

Join for free to read