QFM Optimizes Service Delivery at South Australia’s First PPP Project In June 2005, Plenary Justice was contracted to construct nine new police and courts facilities across regional South Australia. This project was the first public private partnership (PPP) in South Australia and as a result became the focus of much media speculation and industry interest. As the first Australian PPP to take advantage of a fully integrated, fee abatement calculator for the payment mechanism, the South Australian Regional Police and Courts project was also ground- breaking from a technology perspective. QFM, from Service Works was selected to manage service delivery and PPP reporting requirements. An integrated FM helpdesk and PPP concession management system, QFM is now an integral part of

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