CHALLENGE Sonepar Canada had a complex corporate environment with high- volume transactions but little automation. SOLUTION Automating A/R processes helped to radically improve DSO while dramatically reducing both severely aged receivables and bad debts. Sonepar Canada Improves DSO and Customer Service “ — Ken Young, CCE, Director of Credit at Sonepar Canada “ We process millions of transactions per year. I knew we needed to find and implement a platform that could integrate large volumes of information from multiple systems, automate otherwise manual processes, and generally make it easier for our customers to do business with us. Sonepar Canada is a large division of the global leader in the B2B distribution of electrical products and services. The company has seven

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