CASE STUDY 1 TO INCREASE PRODUCTIVITY BY 20% SOCIAL SERVICES NONPROFIT USES EMPLOYEE SELF-SERVICE CASE STUDY 2 0-0 7 4 4CASE STUDY 2 Fostering independence and accountability is at the core of most nonprofits, yet inadvertently disregarding such practices internally can prove counterintuitive and leave any workforce at risk. Without a self-service solution and with little system integration, an established social services organization bore the sole responsibility of manually maintaining personnel files for more than 400 employees. With more than 45 locations in nine states, and the majority of staff working remotely, managing sensitive data was a complex process for HR. Antiquated processes and lack of instant access to vital information left management and employees in the d

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