Mondelez International puts employees first with HR self-service
Mondelez International puts employees first with HR self-service
4 PagesMondelēz International, a global food manufacturer with 91,000 employees, enhanced HR services and employee experience by adopting ServiceNow HR Service Delivery. This led to a 76% increase in self-service, reduction in laptop failure rate from 60% to 2%, and significant time and cost savings through automation and streamlined processes. The platform offers centralized knowledge management and efficient self-service, improving operational efficiency and employee satisfaction.
