CUSTOMER STORY Industry: Telecommunications Location: Hong Kong Size: 2,500 employees SmarTone delivers unparalleled user experiences with innovative technology adoption Reduction in administrative work Reduction in employee attrition Employee and customer requests supported monthly 2K+ 20% SmarTone leads the way with 5G technology As the leading mobile network operator in Hong Kong, SmarTone Telecommunications Holdings (SmarTone) is paving the way for 5G in the market because of its commitment to delivering an outstanding network experience to customers, continuous product innovation, and seamless user experiences, backed by digital workflows. SmarTone, a subsidiary of property developer Sun Hung Kai Properties, provides voice, multimedia, and mobile broadband service

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