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Körber ensures great user experience

Körber ensures great user experience

ServiceNow
Pages 4 Pages

Körber, a global technology group with 10,000 employees, transformed its customer service using ServiceNow, migrating 2,400 customers in two years. The implementation improved efficiency with 120 internal knowledge articles and reduced the risk of high-potential batch losses in the pharma sector. ServiceNow's capabilities allowed Körber to deliver 100% of its needs quickly, ensuring exceptional user experiences.

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