Case Study
Smart Dubai Government (SDG) receives high number of supplier creation requests - creating the supplier in E-business application was tedious & manual
Smart Dubai Government (SDG) receives high number of supplier creation requests - creating the supplier in E-business application was tedious & manual
Benefits of AutomationEdge The Challenge Smart Dubai Government (SDG) being a federal organization, receives high number of supplier creation requests. The process of creating the supplier in E-business suite application of SDG was tedious and manual, and moreover the procedure followed to create supplier was not uniform leading to data inconsistencies. Since the supplier creation process was human dependent, the service availability was only during the office hours, leading to high business response time. Manually creating suppliers in the system was also error prone and time consuming. The Solution Smart Dubai Government decided to automate the supplier creation process and evaluated various vendors in the IT and Robotic process automation space. AutomationEdge with its