About the Client Keysight is a leading US based Electronic/Electrical manufacturing company specialized in producing electronic tests, measurement equipment, and software. With an employee strength of 14000, Keysight is operating over 65 office locations across 34 countries. Challenges • Providing operations staff 24/7 to handle high-volume new worker package request • Accessing data to pre-check AD account creation • Managing multiple validation and actions on many target applications manually Process Brief AutomationEdge designed an automation strategy to automatically resolve worker package requests and performed multiple actions on different target systems in addition to handling exceptions.

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