Case Study
Smart Call Agents™ Help Field Technicians Close Work Orders
Smart Call Agents ™ Help Field Technicians Close Work Orders Industry: Pest Management Company: International Business Alliance Application: Work Order Closure Telephony: SmartAction Database: Multiple In-House Systems Deployment: 6 Weeks Business Challenge A leading pest management firm serving numerous and diverse clients throughout North America faced a problem: their service technicians had difficulty closing out client work orders withi