High street retailer sets sights on cost control, clarity of billing and better customer service For high street and online footwear retailer Shoe Zone, value for money is paramount. Its customers expect quality footwear at value for money prices and Shoe Zone itself expects quality services and value from its own suppliers. Through more than 570 Shoe Zone stores, 177 Stead and Simpson stores and online the company sells an astonishing 25 million pairs of The Benets Call costs reduced by 35%. Line rental costs reduced by 5%. Management reports provide tight cost control over telephone usage at individual stores. Secure access to Gamma’s online portal enables Shoe Zone managers to access billing and reports anytime from any location. Inbound enables store sta to report issues and make sug

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