Working with Insider is really transforming the way we do business. We’re now able to influence all stages of our visitor journey to ensure that we’re offering prospects and customers the right information at exactly the right time. The more we test, the more we learn! Being able to share information about visitor needs and behaviors between the website and the call center sales team, in real time, is invaluable. It introduces previously unattainable efficiencies in our sales process and, most importantly, ensures that our customers are receiving a seamless, tailored service to address their needs. Izabela Iwaniak, Manager E-Sales Sharing knowledge between online and offline to create a single customer view that drives conversion Case StudyImagine how efficient the sales process

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